Do you have any questions? In this section you will find answers to frequently asked questions regarding the online ticket purchase for the Dachstein West skiing region. We would like to help you clarify open questions so that you can purchase your ticket as quickly and easily as possible and spend an unforgettable day in Dachstein West.
Questions about the order How do I get the tickets when ordering in the Onlineshop?
How quickly will the card be sent?
What are the payment options?
Family bonus: children's free tickets are not available in the Onlineshop
Will I receive a booking confirmation for my order?
Can the validity of a ticket be changed later?
Can an ordered ticket be canceled
Questions about problems & error messages What should I do if I receive an error message on site?
Questions about keycards, tickets & season tickets How many tickets can be uploaded to 1 keycard?
What are the season tickets?
All-year ticket "Naturally 365"
Where is the Dachstein Salzkammergut Ticket valid?
Year of birth regulations Year of birth regluations in summer
Year of birth regulations Naturally 365 Ticket
Yoga am Berg How can I register for Mountain Yoga?
Who are the yoga sessions suitable for?
What do I need to take with me for Mountain Yoga?
What do I need to bear in mind when taking part in Mountain Yoga?
When do I have to be where to take part in Mountain Yoga?
How can I participate with the Naturally 365 / season ticket?
What happens if my Mountain Yoga Session is canceled?
Herbal and mountain experience: herb hike How can I register for the herb hike?
What does the herbs and mountain experience include?
Who is the herbs and mountain experience suitable for?
What do I need to bear in mind when taking part in the herb hike?
What happens if the herb hike is canceled?
You need help? Please send your question directly to: support@starjack.at
